Privacy Policy

Effective Date: September 5, 2026 Company: DMC Afrique LTD

DMCAfrique (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our travel services, website, mobile platforms, and customer support channels.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Passport details (when required for travel bookings)
• Emergency contact information

Travel & Booking Information

• Flight, hotel, and tour preferences
• Travel dates and destinations
• Special requests or accessibility needs

Technical Information

• IP address
• Browser type
• Device information
• Cookies and usage data

Payment Information

• Payment card details (processed securely through third‑party payment processors)
• Transaction history

2. How We Use Your Information

DMCAfrique uses your information to:

• Process travel bookings and reservations
• Provide customer service and support
• Communicate travel updates, confirmations, and itinerary changes
• Improve our website, services, and user experience
• Send promotional offers (only with your consent)
• Comply with legal, regulatory, and security obligations

3. Sharing Your Information

We may share your information with:

• Airlines, hotels, tour operators, and transportation providers
• Payment processors and financial institutions
• Government agencies for travel documentation or security requirements
• Trusted service providers who assist with operations (IT, marketing, customer support)

We do not sell your personal information to third parties.

4. Data Protection & Security

DMCAfrique uses industry‑standard security measures to protect your data, including:

• Encryption
• Secure servers
• Access controls
• Regular security audits

While we strive to protect your information, no system is completely secure. We encourage you to safeguard your own login credentials and personal devices.

5. Cookies & Tracking Technologies

Our website may use cookies to:

• Improve site functionality
• Remember your preferences
• Analyze website traffic
• Enhance your browsing experience

You may disable cookies through your browser settings, though some features may not function properly.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Opt out of marketing communications
• Request limits on how your data is used

To exercise these rights, contact us at: privacy@dmcafrique.com

7. Data Retention

We retain personal information only as long as necessary to:

• Complete travel services
• Meet legal and regulatory requirements
• Resolve disputes
• Maintain business records

8. Third‑Party Links

Our website may contain links to external sites. DMCAfrique is not responsible for the privacy practices or content of third‑party websites.

9. Children’s Privacy

DMCAfrique does not knowingly collect personal information from children under 13. If such information is discovered, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.

11. Contact Information

For questions or concerns about this Privacy Policy, contact:

DMC Afrique LTD  Email:  info@dmcafrique.com
Phone: + 233 20 536 3007
Website: www.dmcafrique.com